Among the many general characteristics of a leader, qualities like delegation, negotiation, adaptation, confidence, honesty, motivation, creativity, and sense of humor are particularly valuable and necessary. The more behaviors that can be taught to a group of people the better. By nature, qualities like being realistic, negotiating, listening, understanding, creative, foresight, and building organizational community are all learnable characteristics, so those leaders who possess them can always grow these. A good leader is one who can “put his finger on the pulse” of his group.
Another characteristic of servant leadership is conceptualization. When a group or an individual is faced with a series of challenges or problems, a leader can use this conceptionalization skill to find solutions to these problems. A clear understanding of the problem in hand is much easier to discuss and work out than an abstract or generalized one. During these times when economic uncertainty is rampant, it is important to have someone on your team that can conceptualize and solve problems.
There is a growing trend that shows servant leaders using a participative approach rather than dictating to their followers. In a participative approach, a leader encourages ideas from followers, collects feedback, makes decisions based on the inputs of followers, and makes future plans according to the desires of followers. A good leader has clearly defined expectations, plans accordingly, and helps his followers to fulfill those plans.